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Review Highlights
“Grayce thoroughly explained everything that was wrong with my previous work and how she was going to fix it.” in 23 reviews
“We ended up doing Dysport because Botox is a little stronger than what I need right now.” in 7 reviews
“The girls at Ginger Allure Med Spa truly know their stuff.” in 2 reviews
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About the Business
Business owner information
Grayce Y.
At Ginger Allure MedSpa, we offer safe and effective services to have you feeling your very best. Whether you are looking for cosmetic injections such as Botox, dermal filler, skin care treatments such as facials or chemical peels, we're the place for you. Our highly trained staff will provide quality service to get exactly what you're looking for. Call today to make an appointment.
Ask the Community
Q:
Do you do Juvaderm fillers and if so can you get just 1/2 syringe? What is the cost for that? Thank you!
A:
Yes we do as we carry over 20+ FDA approved fillers. We can do a half or full syringe based on what you are needed to achieve your desired results. Our pricing for dermal fillers starts at $5 a unit. We offer FREE consultations with our master… more
Chris Y., Business Owner3 years ago 1 person found this helpfulQ:
Pricing for lip fillers?
A:
Our DERMAL FILLERs start at $5/unit. We can happily get you scheduled for a free consultation virtually or in person at our offices to have our master injector see how… more
Chris Y., Business Owner4 years ago
Recommended Reviews
Overall rating
31 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- ShawnTay And Natasha ..Parmer Square, Austin, TX071Jan 9, 2023Updated review
Three years later and I'm still a huge fan! Grayce is one of the best injectors in Texas. Sadly I'm moving back to my hometown, I would truly considering flying back for my lip touch ups!
Making sure I get in before I go.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Grayce Y.
Jul 10, 2019
Thank you! We are so happy that you had a great experience and love your results!
Jul 10, 2019Previous reviewI went to ginger allure to see Grayce to have juvaderm filler for my lips. She is incredibly knowledgeable, and she didn't rush me through my appointment. I have nothing but great things to say about her. If you are interested I did post my experience In depth, and before and after photos and videos on my YouTube channel.
https://www.youtube.com/channel/UCLMcNkYDxuTkObeG82wPX_g
This is the link. If you're thinking about going to Ginger allure, you're making the right decision.
Thank you Grayce! - Tonya M.San Francisco, CA02Apr 19, 2024
The guy remarking below is the one that was numbing my face in the waiting room. Talk about rushing! Again, why would I let them work on my face again? Seriously! And why would I let them get thousands off of me if I had known the procedure was only going to lift a mm or two? That's why I am upset. Accept what you did....
Do not let this place work on your face. I would venture to say most of the 5 star posts on here are written by their friends. I had never been to a med spa so I was naive about the whole thing. They rushed me through the whole process. The guy that works up front was putting numbing cream on my face before I ever went back to the procedure room. I did not have time to read the forms that they have you sign. Do not let them work on your face before reading the forms. There are multiple forms and some are 10 pages long. They will not refund you if the work they do is crappy. Even though they don't seem like it, they will later throw it up in your face that you signed a form saying blah, blah, blah, if you are not happy with what they did to you. Boo Hoo. I'm a small business owner which you're going to remain with the work you do and the policies that you have. Why would someone spend more money to have you work on their face again once you have messed it up? They told me there was time to do all of the procedures I wanted in an hour (I didn't know any better) so they were both (Gracie and Paris) working around each other on my face in a small, cramped room to get everything done quickly. Big mistake. I now have the end of a PDO thread poking up into my skin about an inch above where the original incision point was made at below my brow line. It doesn't take a lot of common sense to know that that is not going to somehow lift your brow again in a few more weeks. Needless to say with this thread giving way, my eyebrow has fallen back downwards. I also had them do threading to lift the corners of my mouth. Again, the corners are back where they were at before the threading. If this procedure is going to only lift by 1 or 2 mm's, I wouldn't have spent thousands of $'s to have it done. They did not make me aware of that. They were trying to fast to make a fast buck. I also had filler put in below my eyes on the first and second visit to the spa. Before I even left the second time, Paris was trying to press down the ridges and uneven knots below my eyes, that she had created with the filler. I still have them and they show up even worse when you put makeup on. Be very leery of this place. I dropped $7,200, including tips, at this place for basically nothing. I am in the process of disputing most of the charges.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Chris Y.
Apr 19, 2024
We are sorry that you feel unsatisfied with your results. As we thoroughly explained during your consultation, PDO threads will give you millimeters not centimeters or inches of lifting and the final result will take a full 3 months. During the healing process of the first 2-4 weeks we can understand that it’s a process that can be difficult for some to mentally process due to postoperative swelling. We gladly offered to see you to manage any post operative concerns you were having however you canceled that appointment and we were told that you would not allow us to treat you without completely refunding you first. Unfortunately, as a small business we have policies in place that we adhere to for the safety and protection of both parties. We are still more than happy to assist you and address any post operative concerns that you are having but also respect your decision to not come back to our office. We truly wish you nothing but the best in your future esthetic endeavors.
- Kristin B.San Diego, CA29721Aug 4, 2023
Love Gracie and Paris!! Gracie is the best injector I've ever had out of over 20 over the years. Go here!!
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Chris Y.
Aug 4, 2023
Thanks Kristin - we appreciate your glowing review!! We are so happy that you found us :)
- Allison B.Austin, TX3388727Sep 10, 2022
Grace is an absolute pro. The MedSpa is so clean and inviting. I would never trust anyone else with my face!
I appreciate how Grace explains everything very thoroughly and has a medical background, so she REALLY knows what she's doing. She also never tries to oversell her clients, and she is very honest.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Chris Y.
Sep 10, 2022
Thank you for taking your time today to leave this glowing review. We appreciate that and we LOVE to hear that your truly enjoyed your time at Ginger Allure.
- Tammy Y.San Antonio, TX14176Jul 28, 2022
I wish I had the same experience that most of the others have had. Up until going to ginger allure I had never looked into any kind of fillers or Botox, etc. so I did my research and was excited to have found ginger allure. Grace seemed so knowledgeable and on my first appointment really explained everything in detail. I was very pleased with the results. However, on my second visit, I was put into a treatment room and left there for 30 minutes past my appointment time with no effort from the staff to assure me or keep me informed as to why grace was so late. She finally arrived, I got my work done and was pleased. So I decided to give them another try for a 3rd visit. She was late, again. With zero explanation or reassurance from her or her staff. I didn't wait 30 minutes this time. I left! My time is valuable too! Why do you have a late policy if you can't follow it yourself??
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Chris Y.
Jul 28, 2022
Good morning Tammy we are so happy to hear that you are pleased with your aesthetic results.
As far as your waiting time, just like any other medical practice our office does from time to time run over due to patient management and we strive to keep that as on schedule as best we can.
Looking back at the notes made on the date of your last visit we were short staffed due to a staff member calling in sick. Grayce went into your room 12 minutes after you were seated and you were not in the room. Our appointments are normally overlapped 15 minutes to allow for blood pressure to be taken and for numbing to take effect. However, on that particular date we were unable to communicate that to you due to being short staffed and apologize for that oversight.
Again, we value all of our patients time and understanding that during a procedure we are at the mercy of the patient in the chair and spend equal amount of time for each patient and give them the same amount of attention every time. We understand that your schedule may not allot for that type of care and respect your decision to be treated elsewhere. We truly wish you nothing but the best in your future aesthetic treatments and know that we are always available if in the future you choose to be seen at our office again.
Warmest Regards,
Ginger Allure Mgmt - Sarah T.Elk Grove, CA54149Feb 20, 2023
When I walked through the door at Ginger Allure med spa a year ago I had botched lips, wrinkles and a misgiving option on med spas all together. I didn't trust anyone with my face anymore but I was desperate. Grayce thoroughly explained everything that was wrong with my previous work and how she was going to fix it. I was confident in her from that start but she still blew me away. She doesn't cut corners or upsell you and force you to buy large amounts of filler or Botox banks that you don't need. She does what's best for you even if that means telling you no to something altogether. She will decide what rout you should go and explain why, even if it has a lesser profit in her pocket. She genuinely cares about your results, not just now but in the long run. She transformed me and I will never go anywhere else.
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Chris Y.
Feb 20, 2023
We are so excited that your experience with us has been that amazing - this review truly melts our hearts. - Ginger Allure
- Wendy P.Los Angeles, CA271Feb 8, 2023
I have gone to grace for maybe two years or three. Today she went above beyond cause I am in love with my face. I have gotten lip fillers, kybella and now The threads and she just makes wonders. She explains everything very well and she is fast and just so skilled. The staff are all sweet too. Thank y'all
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Chris Y.
Feb 8, 2023
We are so happy that you are in love with your results. It means everything to us. Thank you for this amazing review !!
- Cindy L.TX, TX031Jun 1, 2023
I would not recommend this place. It was my first time getting under eye fillers by Grayce and I had the worse experience of my life. She treated me very cold and did not explain the procedure at all. When she injected me it was with a stab and it was very painful my left eye went blurry. She couldn't be bothered by my concerns because she was training the front desk as well so I was rush out. She was in such a rush she never had me sign a release for treatment form. I was texting after letting her know that I had big bumps under my eyes that were not there before and even after the bad treatment that I got from her I went back exactly three weeks so she can see for herself the bad job she did but before I was seen by her she sent someone in to take pictures of my face using a bright flash so my face looked flawless because of that flash and she compared the results to the bright pictures she had just had them take of me and not of my actual in person face. I told her look at me it does not look like the pictures you just took but she continued to be rude. When I explained to her that the day of the procedure she was rude and had not explained anything to me her response to me was I'm not everyone's cup of tea ( her own words). I paid almost 1000.00 dollars that day I did not deserve the treatment I got. I gave one star because it would not let me right the review without it but I would not give any stars at all if given the choice. After reading your response that you were recording me now it makes since why you stood in front of me and lied about what happened the day of my appointment. And I never signed a dermal filler consent form. Here is what my bill was. You are bipolar you act nice on text but that day you and I know that you rushed me. And you didn't explain to me the risk involved. You were to busy training the front desk lady that I was never given a release form to sign for dermal fillers. No way. I will pay for a lie detector test to prove what I am saying is true. This is what I payed. Omg what a night mare I can't believe you call yourself professional.
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Chris Y.
Jun 2, 2023
Good evening. We are sorry that you are unhappy with your results and as stated today at your follow up appointment we reminded you of the thorough explanation that was given to you prior to administering the treatment. There is some confusion in your post because you admitted on camera to remembering the facial anatomy chart that was reviewed with you prior to the filler being placed and the explanation of the fat pad separation that was occurring and why undereye filler was recommended.
We also have signed consent forms that were emailed to you along with your medical history on your first visit that include Neurotoxin and Dermal Filler. Furthermore the After pictures that were taken today were taken in the same position and lighting that your before photos were taken so that a true representation of the results could be seen. The results which we can send as well or post, in our opinion were amazing but also understand that you personally didn’t like what results you were seeing.
You did state that you were not happy with Grayce’s clinical demeanor and personality at the time of your appointment to which she respectfully apologized that you felt that way and understood that not all personalities like each other and understood that her clinical approach is not something that everyone can relate to. We respectfully offered to make adjustments to your treatment at no cost to you however, we were not given the opportunity to do so and respected your decision to be treated by a surgeon you stated you already had an appointment with. We concluded your appointment with sending a medical release form so that you would have all the information you needed to be seen by the surgeon you have chosen to move forward with and unfortunately we never received a response from you.
The amount that was paid included 1 syringe of filler (1/2 under each eye) and 23 units of Botox. The total was less than $1000 due to the discounts that we graciously applied to your check out. We as a company are below market on all of our procedures and ensure that we pass as many manufacturers saving onto all of our patents.
Again we are sorry that you are disappointed with your results. We understand that you are also displeased with the clinical personality of our Master Injector and as stated in your follow up we we respect your decision to move on to another provider and are still happy to sent any information related to your treatment that you would like to take with you. We wish you nothing but the best in your future aesthetic endeavors. - 86180490Feb 9, 2022
I've been seeing Grayce for a year now and I'm so happy with my experience. She's so knowledgeable and skillful. Ever since my first consultation, she has taken her time to go over my areas of concern and has addressed how we can treat them. She's never pushy and she is super upfront about costs. I love how responsive they are over texts before and after a procedure which makes me feel at ease putting my skin in her hands. If you're looking for a medspa that is professional, clean and reliable, look no more.
Helpful 0Thanks 0Love this 0Oh no 0 - Malorie W.Round Rock, TX61166Jul 27, 2022
Grayce and her team are the only ones allowed to ever touch my face!
The atmosphere is always relaxing and everyone is so helpful. Grayce walks you through every step, is extremely knowledgeable and you can tell she takes pride in her work.
Let's just put it this way- I'm so glad I started injectables at Ginger Allure, rather than having to come to them to fix someone else's work.. Which they can also do!Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Chris Y.
Jul 27, 2022
We are blessed to have you as a patient! Thank you for your kind words! Our team truly loves what we do!! - Ginger Allure
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